Originally Posted by debua1k
This morning, I finally managed to track down the hotel manager. We have been playing phone tag for 2 days. He tried to tell me that my MR# was not in my reservation.
This sounds like a problem endemic to a particular location, rather than systemwide. Since many of us factor in what we read here in making decisions as to where to stay, it would be helpful to know what location accorded you this treatment.