Originally Posted by
BenA
I sure wish there was a magic “put this passenger in their favorite seat” button, with a few profile settings. I like bulkhead aisles, you might like normal windows, and the current system could mean we’re both sad when the upgrade processor could have made better choices for everyone. Then, the agent could just click a magic upgrade button in order of the upgrade list and make everyone happy.
Agree on window vs. aisle, but I think pretty much everyone would universally agree certain seats on certain planes are undesirable (e.g., F bulkheads on a 739 - I sometimes seat swap back to C+ they're so bad). I agree that it is annoying that on a light load I'll be put in 1D or 1A and 6 other people get upgraded to far better seats.
It wouldn't be hard for Delta to come up with a desirability score based on where people default their seats to (either individualized or just by seats in aggregate) and prioritize upgrade to more desirable seats. That said, this is a pretty minor thing to gripe about.