Originally Posted by Non-NonRev
I'm guessing that the biometric "reader" is the culprit - at my previous job, the hourly workers were using a timeclock that used a fingerprint pad to verify the employee's identity. It was so tempermental (broken more often than working) that the HR people finally did away with it and installed a barcode system.
Actually, the problem was with the card reader. It tends to always spit out the cards before even asking for biometrics. If it accepts the card, I've never had the biometrics fail on me.
Sad, too - because when I land somewhere and ask for the machine, I get "oh, it's not working," without so much as a cursory glance - i.e., they expect it to be out of order.
Sigh.
The one bonus though, is that when it doesn't work, it tells me to see the agent next to the machine - so I still manage to bypass the lines. But annoying - to say the least.