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Old Dec 12, 2018 | 10:22 am
  #14  
Braniq
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Join Date: Oct 2018
Location: BTS/VIE/FRA
Programs: M&M Senator, IHG Spire Elite
Posts: 29
Originally Posted by SK AAR
Be aware that it is almost 100% certain that initially your claim will be rejected.
Last time I was asking LH for compensation it went smooth - I wrote clearly that delay was caused by flight operated by LH and therefore I missed my connection, so I am asking for compensation 250€ based on regulation. Attached all documents, boarding passes, original schedule, when rescheduled flight landed proving delay. Response was short, we are so sorry and sending money soon.

However, bigger issue I had with sending the request. First got lost in LH five star IT, next was not delivered due to internal error of the form, finally I made it old school via mail...
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