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Old Dec 11, 2018, 9:35 pm
  #32  
Fly2Where
 
Join Date: Aug 2010
Programs: AA,CX, BA, Priority Club, SPG, Hilton
Posts: 1,397
Originally Posted by corporate-wage-slave
Yes, that's right. I think they have tried to reduce Contact Centre workload by getting this to work correctly.
Hi,

I would assume for booking AFTER 24 hours,GGL cancellation still needs to call?

Thanks
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