AF does apply Segment Marriage Logic to Awards/Upgrades (which is why the OP could not upgrade JFK-CDG-CPT, when there was Extended Award/Upgrade Availability for standalone JFK-CDG).
Originally Posted by
ExpertFlyer Voice
The inventory is available. An award search on Delta.com for example shows 5 O class Business Award tickets available for that flight. If you are not using a USA point of sale with AF that could be a potential cause.
My tickets were purchased on AirFrance.com so assuming it was a USA point of sale. Why would the representative tell me they were not available though?