^ This seems to happen quite frequently to me. Almost makes the priority security take longer than regular security.

The GVK lounge, the last time I was there, the service was pretty ghastly. Clumps of staff standing around and chatting loudly - close to the tea station, where the dustbins were overflowing, with no one seeming to be interested in emptying them. The only interaction I usually have with staff there is at the bar, and on this day it was closed, thanks to a "dry day".

Also, everyone seemed to be going out of their way to be grim and insolent. I've generally found the average staff member at the GVK lounges doesn't seem to give much of a toss about passengers (with the exception of two-bit "celebrities" distinguished by the fact that they wear sunglasses indoors, at night).

Add the aggressive solicitation of "feedback" on tablets ever so often. And the fact that the lounge has lost the shine it had two years ago when it was new, and some cracks and stains are beginning to show here and there in the decor.