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Old Dec 10, 2018 | 7:06 pm
  #749  
Yoshi212
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Join Date: Dec 2009
Location: New York, NY
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It took me almost an hour on hold this morning but I got an operator who quickly and easily submitted the proper info to get a replacement Pixel 3 XL sent out after FedEx acknowledged the package is lost. By 3pm I had a shipping confirmation with 2-day, sadly still with FedEx, at no additional charge. The hold time thing is too much but the actual agent was great.
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