LOL things are getting even worse.. I just flew SFO-IST on E class, and I was supposed to get 6717 miles credited to my account. This new system upgrade only gave me 1679 miles... This is unbelievable. I file about 3 complaints with them weekly, I might just switch to another carrier and be done with this nonsense.
I know some folks within TK, even they don't know how to help with this.