Originally Posted by
wkndtraveler
I totally agree with you. Usually, I check the available rooms on app and give feedback at the hotel. This time I was so busy and tired that I just didn't bother. However, the experience as a whole was disappointing. Missing drink voucher and newspaper, for example, can't have anything to do with occupancy levels. This is my subjective review and others' experiences may be different.
I completely understand. When I'm tired, I would rather sleep than negotiate benefits with the front desk. Although many times the front desk at Fairmont hotels would ask if someone was celebrating anything and if the guest said yes would offer drink coupons, it wasn't a designated amenity until after the merger. Since drink vouchers are part of Le Club, they should have been offered without asking.
Please don't mistake my comments as criticism of a thorough review. I like that you included pictures and gave a clear description of the character of the hotel.