Hi.

just in the lhr cx lounge enroute to bcn after ba 28 from hkg

I was in 51a on the a380 and after sleeping for a few hours noted that the seat was not fully reclined even with the button pressed fully ie the back element was maybe 10 degrees above the leg part so it was a little noticeable so I mentioned it to the cabin crew to consider noting it in the log. They offered to move me but I declined .

the more serious point was the footstool kept falling from the flat horizontal to sloping and lower down.

this was the last of a number of minor service deficiencies

skipped for the pre departure drink ( I did ask after they announced boarding was complete and I got one

no bottle of water or amenity kit - I asked and got it after the meal service

I noted the csd asking several people on the cabin prior to the 40min call but I was skipped ( maybe they were prem or ggl)

the food was good though (especially the pancakes)

overall a few minor niggles but was wondering is the seat supposed to be completely horizontal (allowing for the nose up attitude of the aircraft)

there was no fast track security at flight connections at t3 at 520am but was not needed as there was no one there

regards

tbs

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