Originally Posted by
Moonspinner
I have a seven-night reservation at Holiday Inn Resort Phuket, January 4-11. I made a reservation using award nights (IHG points), then emailed the hotel to inquire about an upgrade. I am IHG Spire status.
I was offered a complimentary upgrade to a Busakorn Pool View room, or a paid upgrade to a Busakorn Pool Access room for 3,500 baht per night.
The paid upgrade offer seems reasonable, since 3,500 baht is lower than the actual difference in paid cost between the two room levels.
I asked about breakfast, and was told it could be added for 490 baht per day.
Does anyone have recent experience with elite perks at this property? The paid upgrade offer seems reasonable, but I'm disappointed it doesn't include free breakfast.
We stayed in February, booked Busakorn pool view, complimentary upgrade to Pool Access as IHG Spire Amb - and a very nice surprise of complimentary mini bar which included Singha Beer, Coke, Fanta etc (no spirits) which was restocked daily.
I think generally they try to upgrade Spire wherever possible - but it will depend on availability. The pool access was very nice with your own sunloungers right outside your door - however I wouldn't pay £80 / 3500thb a night for it personally - not with how much that will get you outside the resort! That's breakfast, lunch dinner AND beers for the whole day! I'd risk it and save the cash.
And we all know IHG is stingey with breakfast and never includes it at properties without a lounge ime. Room service rates were reasonable though from what I remember and I think they gave me 20% off all dining and beverages on property when charged to my room. Of course you're literally 5mins walk from the hundreds of Patong restraunt options.