FlyerTalk Forums - View Single Post - Very bad customer service in this airline !
Old Dec 8, 2018 | 10:00 pm
  #94  
percysmith
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Originally Posted by Knodde
Slightly OT, if bad weather, i.e. cold weather in this case, is an act of God. Would the same be applicable to the Northern EU countries where God might decide to taunt the airlines with cold weather several months of the year? Is the regulation adapted to regional circumstances, or one size fit all? Just curious?
Pad your flights more.

But padding reduces the utilisation of your fleet --> $$$
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