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Old Dec 8, 2018 | 6:23 am
  #7  
bitterproffit
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Originally Posted by flymetoHEL
Is anyone else annoyed by the behavior of some of the Finnair passengers.

This month:
  • On a HELLHR A350 flight, a group of men turn the business class into a bar setting, standing up most of the flight in the mid cabin.
I have raised this subject with some of the pursers, and it seems that this behavior is tolerated because of the customers' status. This is apparently because the crews lack any support from Finnair, when they try to enforce the policies. Seems to me, there is very little consideration for the other passengers who might by annoyed by this kind of behavior. Has anyone ever given any feedback to Finnair? In my opinion, the crews need more training and more support from the company, so that they can deal with situations in a friendly and effective manner.
I was in J on an AY flight from HEL-ORD and a group of men did that. They were Finnish Jr League hockey coaches taking a few of their players to the US for NHL draft. Completely rude and the FA simply ignored them. There was a big conversation with 2 guys behind me and a group of guys standing next to me for at least 3 hours. It was daytime, so there really was no expectation of sleep (although several people around them were trying to sleep), but sleep would have been impossible. I could hear them over my headphones while watching a movie and they had to know they were being rude.

One guy (who bragged to someone in English that he was a retired NHL player) got really excited and started slapping the back of my seat and finally hit me in the head a couple times. At that point I had to say something and I told him to quit it. When he apologized I told him he knew he was being rude to the entire cabin and kept doing it, so spare me the apologies. Surprisingly, after being called out, the entire group just went back to their seats.

The guy behind me who was apparently the head coach then decided to put his seat back to try to sleep, so I just opened my shade so he could enjoy the afternoon sun for the remainder of the flight.

The FAs did nothing. Except to ask for autographs.

There was a huge line at customs in ORD, especially for non US citizens. I flipped the one guy off as I passed by him in line on my way to GE. I was that petty.
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