FlyerTalk Forums - View Single Post - Miles and Smile down November 17

Dec 8, 2018, 3:08 am

#41

PiperAtGatesofDawn

Join Date: Jul 2017

Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold

Posts: 3,347

So I posted this as a separate thread but was guided to this one.

I have transferred miles from my Citibank (India) account about 12 days ago. The miles aren’t showing up on the website or the app. When Citi checks with TK they say that the miles have been already transferred. On the app ONLY in the mileage statement there is a line item that says Citibank ... 0 miles! Zero miles!

Any ideas on how I can fix this?

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