I've scanned this thread, but looking for any recent solutions. One of my employees is FO, his spend is well over $30k and Delta even gave him his 10,000 MQM bonus, but DL.com hasn't updated his spend level since August and it shows him missing the MQD waiver. Again, they gave him the 10,000 MQM's so DL knows he hit the spend.
He's called Amex and DL and hasn't had any luck fixing this yet.