FlyerTalk Forums - View Single Post - Booking is suddenly missing letter in first name
Old Dec 5, 2018 | 2:15 pm
  #2  
24left
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Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by TimDP
Did anyone experienced something like this: my first name changed in my booking.
In July I made 2 different bookings on AC flights for next year (first flight end of May, 2nd one half of June). Both were confirmed mentioning my name correctly in the booking confirmation like this:

Passengers
Tim D P

Today I got a message telling me that one of the 2 flights had changed and the document suddenly mentions Name: Mr Ti DP. So the M went missing (+ the space is gone in my last name but I know this is normal). When I lookup my booking online, the first name is suddenly also wrong in there. Even stranger (or perhaps 'logic') is that also my second booking, which was made on a different day, has the same wrong first name. As my booking confirmation mentions my name correctly I'm not too concerned (yet) but I don't want to tempt fate. I still have plenty of time to figure this out. I did send a mail but got a reply that I need to call to reservations. Since only landlines support the toll free number my only option is to call the American number which can make it an expensive call. Unless skype supports the number but I still need to try that.

Or am I just too worried about some data glitch that is clearly on their side?

This "M" problem is not new.

2018
Air Canada dropping last letter of first name

2016
The mystery of the "M"

I am not sure how to resolve this however.
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