Originally Posted by
swag
The idea that MPG may be treating members differently based on geography, customer "value", or other criteria hadn't occurred to me, and I suppose it could explain things. But on the other hand, there's an old rule that says something like "Never attribute to malice that which is adequately explained by incompetence."
Marriott's incompetence around the merger and the IT to support it is well documented. It easily explains inconsistencies in displayed status years. And given that incompetence, the idea that they decided to include additional secret criteria, and that they *implemented those criteria correctly* seems far-fetched.
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That is also quite possible, that the MAR integration team realized that their IT department was not going to be able to deliver all the specs so they decided to let the year count rules be proprietary and for the cases where the year count was below what the account holder expected they solve it by individual tickets. There have also been anecdotally reported that the year count in combined accounts can no longer to be verified by the historical SPG/ MR activity data suggesting that data have been purged either by accident or by malice.