Originally Posted by
jmj10
Stayed here 5 nights over two different stays during our two week trip to Japan last week. I can't recommend this hotel enough.
Location: Excellent. Ample access to several different subway lines, easily walkable to some wonderful shrines and parks in Roppongi. The access to the mall with a 7-11 for ATM was great.
Room: First go around, they upgraded us to a view of Tokyo Tower and a slightly bigger room, which we thought was lovely. There were also some delicious chocolates from the chocolate shop in our room for our anniversary. They also threw in free breakfast for our two night stay the first time around, which we thought was lovely touch. Our check-in hostess, Maco, wrote us a lovely handwritten card which contained details about the rest of our trip which we told her about during check-in, along with some handmade origami. Second go around at the end of our trip, no free breakfast but an amazing upgrade to a Carlton Suite (no club access, obviously). I am a PE, and was actually shocked with the upgrade. The views from our room were incredible. Both rooms had wonderful large bathrooms, and incredibly comfortable king beds. Turndown service was very nice.
Dining: We were very impressed with the breakfast buffet and drinks at the bar. We enjoyed the made to order menu that was included with the price of breakfast. As a PE, you get 20 percent off any in restaurant dining (including at the bar, which was great!). It does not qualify for room service.
Amenities: Used the gym, pool, and spa heat experience (which is included with PE or higher, usually a 3,000 yen fee). All excellent. The gym had trainers that you could set up a session with, which we didn't do but saw several guests utilizing during both stays.
Service: 10/10. Our stays were on points, but you never would have known the difference between a guest on points in the lowest level room or someone purchasing the presidential suite for a week. Extra points to the concierge team, who was so helpful leading up to our stay and during. We got lost on the subway to dinner one night, and they called the restaurant and were able to secure a seating for us 45 minutes later no issue.
Once I get my photos situated, I will post photos from both of our rooms.
As promised, some photos of our two rooms. The first go around is the Tokyo Deluxe room; we were booked in the baseline room on points, and they upgraded us to this room with some truly fantastic views (status is PE).
Bed - so big and so comfortable.
ample storage space. There were robes, slippers, and pajamas in each of the clothes cabinets.
hallway to door with coffee/tea nespresso.
view of Tokyo Bay and Tokyo Tower from our room.
Welcome chocolate for our anniversary
A note and some origami from our check-in assistant, Maco! She was so sweet and helpful. She sent this note to us the day after we checked in - she remembered all the things we were doing and the places we were going!
View from our room at night.
And the Carlton Suite (no club access) the second go around. I suspect that they were close to being sold out or had overbooked some of the lower level rooms and
had to upgrade us, but it's not like I was complaining
We could see one of our favorite shrines in Roppongi from our room!
You can see the Imperial Palace all the way to the right
The construction is the new stadium they are building for the Olympics in 2020
Us and Maco before our departure from Japan!
More chocolates
We also spent a night at the Park Hyatt, and despite having no status were treated to a wonderful upgraded room with sprawling views of Mt. Fuji. I'll post some photos in that thread as well with a small review. Again, I wouldn't hesitate to recommend the RC Tokyo to anyone looking for a luxury Tokyo hotel.