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Old Dec 5, 2018, 6:41 am
  #2514  
Leaping_Deere
 
Join Date: Oct 2015
Location: Lincoln, UK
Programs: BA Gold, TK, DL, IHG Diamond, HHonours Gold, Hertz Presidents Club
Posts: 497
Originally Posted by Dr. HFH
You were trying to book by using the online tool, yes? It's completely unreliable. Apart from errors which shouldn't occur but which prevent you from making the booking, it also doesn't have the rules programmed in correctly; so itineraries which are valid by the rules aren't permitted in the online tool. You'll be much better off making your booking by phone. I usually use the AA RTW Desk in the U.S. +1-800-247-3247. They know their stuff and will try to help you, too.
Thanks, I've book two tickets on the online portal before, so I guess I was lucky those times!
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