FlyerTalk Forums - View Single Post - Has anyone received night/stay credit for an award booking SINCE Oct 31?
Old Dec 4, 2018, 7:04 am
  #27  
HHonors OUTSIDER
 
Join Date: Mar 2010
Posts: 1,324
Originally Posted by xiphoid76
I am also missing 4 stays using reward points. One on November 1, one November 18, November 22 and November 28. I have been one stay away from diamond this whole time and it is making me nervous. When I emailed Hilton I got no response. Is there a better way to deal with this issue. I saw on the website it says stays may take up to two weeks to post, so I was going to wait until tomorrow to call someone as that will be two weeks from three of those stays. I just need the night credit to retain diamond. I did not have any incidental charges.
I would call in and ask that they give you Diamond status now if you need it for future stays. They can do it with one click and it would be valid until March 31 2020.
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