I'm trying to transfer points from my Citi Prestige account to my M&S account with TK. It's been over 5 days and the miles haven't yet been credited to my M&S account. It's a huge problem because TK holds a reservation for 3 days only. The only way I'm able to extend my hold is by asking TK to cancel my earlier reservation and book me a new one. It's a hugely risky strategy esp. given the limited availability in J saver seats on TK.
I've triple checked with Citi... the FFP# is correct, and they claim that they transferred the mile on the day of the request. Past experience with transferring from Citi to other FFPs has been a quick 1-3 days.
Has anyone tried to transfer Prestige points to M&S before? How long did it take?