Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,655
Certainly poorly handled. Looks like they're throwing the porter subcontractor under the bus.
Would you leave the airport with a relative in that condition before the aircraft was wheels up?