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Old Dec 3, 2018, 10:28 am
  #28  
Tokyoite
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by joer1212
Nope. It's anything but "very quick and easy". I called Air China yesterday, and waited on the line for over an hour. I finally gave up, and decided to email them. That was 24 hours ago. No response yet. Again, no. I paid a whopping 3+ cents a mile by topping off. I feel very angry and ripped off right now.
Try calling the less busy numbers (NON-USA numbers), such as their London/Singapore/Tokyo/Seoul/Sydney English language numbers during business hours. Quite quick and easy!
Their US number is usually jammed.
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