Originally Posted by
joer1212
Nope. It's anything but "very quick and easy". I called Air China yesterday, and waited on the line for over an hour. I finally gave up, and decided to email them. That was 24 hours ago. No response yet. Again, no. I paid a whopping 3+ cents a mile by topping off. I feel very angry and ripped off right now.
Try calling the less busy numbers (NON-USA numbers), such as their London/Singapore/Tokyo/Seoul/Sydney English language numbers during business hours. Quite quick and easy!
Their US number is usually jammed.
Welcome to Airchina!