Originally Posted by
Lizie
Companys are allowed to retain necessary info for debt collection.
And for other purposes as well. It is crucial for financial and other accounting that they keep records of all Avios transactions.
Just because you delete your account doesn't allow IB to anonymize those transactions, that seems like a very naive view. I'm sure that due to both accounting standards as well as laws (e.g., tax laws), they are obliged to retain those records.