Originally Posted by
runnnerdude2k2
just returned from a 3 night stay at the grand wailea. While the hotel itself is grand and beautiful , the service is almost non-existent and dis-organized. I stayed for a night at the residence inn nearby and find their service to be vastly superior and well organized. During my time there, they changed the breakfast benefit from $40 per day for 2 guests for dine in only , (extra $10 for service charges) to $30 per day at any of their on-site restaurants.
You sure about the $40 per day? It was $30 per day, room service only, mid October. Better if it applies to all restaurants...much better benefit, IMO.
Service has never been an issue in our 8 or 10 stays there, but YMMV.