FlyerTalk Forums - View Single Post - How can I find out the actual reason flight was delayed?
Old Dec 2, 2018 | 4:53 am
  #11  
NewbieRunner
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Originally Posted by Often1
Having said all of this, anytime I see a post saying "we were not given information", I have to ask why the savvy traveler did not ask. Some of the best information to be had will come from staff on the scene. They are focused on getting people out and are not working on EC 261/2004 issues. They know the "real" reasons and may be quick to answer. If asked.
You must be lucky to find staff who know the real reason for a delay. I’ve been fortunate and haven’t had many serious delays/cancellations which led to claims but in some outstations agency staff haven’t a clue why a flight is delayed.
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