FlyerTalk Forums - View Single Post - Starwood/Marriott Data Breach 500 Million Guests affected, Marriott fined £18.4m
Old Dec 1, 2018, 7:37 pm
  #252  
C17PSGR
 
Join Date: Apr 2003
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Originally Posted by MasterGeek
I edited the wiki to specify that the free Kroll WebWatcher service provided by Marriott is NOT REAL CREDIT MONITORING. It is merely an "internet scanner" that searches the dark web for data that the consumer provides. It does NOT provide free access to credit reports, scores and change alerts as detained by the credit bureaus (Equifax, TransUnion, Experian).

Marriott cheapening/stingying out and not paying/providing real credit monitoring is beyond lame and despicable. Many other big companies provided real credit monitoring when they incurred data breaches.
Keep in mind this is first aid ... an immediate response for Kroll.

The other data breaches didn't result in immediate credit monitoring the first day. Marriott likely has a cyber insurance policy that may be in control of this response. The other issue in this case is that this is a rare international data breach. Many of the credit monitoring countries avoid the EU.
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