Originally Posted by
saint_em
I wonder if someone can help with a question about a cancellation.
I had booked a LHR-MIA return using a voucher but cancelled it as I needed to change the dates but didn't want to pay BA even more money to do so (we've instead booked cash flights to FLL in Y basic for £262 each).
I cancelled online and have had an email confirming that the Avios and voucher will be refunded within 24 hours but there's no mention of the taxes/fees, or any charge for cancellation. Will the money be refunded automatically or do I need to chase this up?
yes the taxes/fees/charges should be refunded back to the payment card automatically less the cancellation fee of £35 per person. Probably takes around 5-14 days.