I booked a paid PY trip on R class round trip with my company's travel supplier, then went on to the Asiamiles website to waitlist upgrade awards both ways. Also received email confirmation from AM regarding the waitlist request. However, I received a second email from the travel agency now indicating the outbound leg is on E class, with the return still on R.
Has anyone encountered this before? Will my waitlist request for outbound still hold and get processed if space frees up?