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Thread: Four Seasons complaints?
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Old Jul 27, 2004 | 4:57 am
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luxury
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It has been suggested and who knows they may already be monitoring this board quietly.

Originally Posted by RichardInSF
If FS and RC and so on are so customer oriented, why don't they do what both Starwood and Hyatt do right here on FT: when they see a complaint, have an employee post a reply inviting the complainer to contact them? Just curious....
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