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Thread: Marriott rewards - cannot get an error fixed
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Old Nov 30, 2018 | 5:01 pm
  #5  
dgcpaphd
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15 Years on Site
 
Join Date: Apr 2008
Posts: 2,360
You should be running Marriott!
Originally Posted by dgcpaphd
Thank you for your offer to look into this issue.

I just sent an e-mail to you. Along with the e-mail, I attached my Chase Bank statement that confirms the points that were not posted to my account.

I also included a copy of my e-mail to Marriott that prompted the Marriott agent to advise me to check with Chase to have the missing points posted.

Maybe this will be my lucky time and the matter will get corrected with your help.

Thank you in advance
Your efforts got my missing points posted.

After so many unproductive calls by me to Marriott and being sent to the wrong departments by Marriott's inefficient voice recognition system plus many times being furnished with inaccurate information by Marriott personnel, you were able to unscramble that mess and had my points posted. What a great job you did.

Thank you again for your excellent help.
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