FlyerTalk Forums - View Single Post - SAS IRROPS Handling Support & Discussions
Old Nov 30, 2018 | 4:53 pm
  #29  
drvannostren
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Posting this from the ARN Radisson courtesy of SAS. Before boarding in HEL they said “you’ll miss your connection to VNO next flight will be tomorrow at whatever”. So I got to ARN and was handed a flight with no options, I sought out options with another agent but came up empty. The best flight was LOT but it was sold out. So I’m back to the terminal for a 0650 departure to *sigh* Frankfurt, then on to Vilnius. Arrival at 1425 sure to be dark by like 1600 and I’m only there for one day so I’ll probably have to return at some point.

The irrops handling was just fine. But I was never really given a reason for the delay other than rolling delay when I asked. So I wil be filing the claim and it certainly didn’t seem like weather was an issue. There’s no snow on the ground in either HEL or ARN. How far back can they go with weather? Like if the first sector of the day was delayed due to a storm in Malaga can they use that? My one experience making a claim was with UA and it was very easy but they acknowledged right away it was a mechanical delay.

I’ll submit the claim tomorrow night or something. Won’t be as fruitful as my UA claim but hey free money is free money
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