Originally Posted by
thaliajen
I don’t know how any of this works anymore. I was Lifetime Platinum with SPG for years. My new Marriott account only shows me as Platinum. I’ve called, emailed, even tweeted, but no one can figure out why it shows LT on their end. Almost 4 months later, I feel forgotten. No one got back to me after promising they would. One email reply asked me some questions, then didn’t get back to me. �� I’m staying at my first Marriott tomorrow night (1st since the merger) and I’m very curious to ask them what status they see. Personally, I’m not going to be over it until I get a Card from Marriott stating my Lifetime designation.
I echo thaliajen comments.I just made LTP after 20 years in the program. Still no acknowledgement from SPG/Marriott on the website or via email. Do you think they will ever send out cards?