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Thread: ELEMENT HOTELS, alleged new brand standard: old fashioned oatmeal replaced with insta
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Old Nov 30, 2018, 10:57 am
  #13  
JoeWoodstock
 
Join Date: Aug 2011
Location: Austin
Programs: AA Platinum 4MM; Marriott Titanium; Hyatt Globalist
Posts: 324
Originally Posted by BeantownDisneyFan
That to me is a sign of an Absentee Landlord (and total lack of leadership) in a hotel's food and beverage department. If Starwood and Marriott do not have staff with the wherewithal to know how to maintain fresh oatmeal, that is a truly negative reflection on Starwood and Marriott. I'm sorry, if Element Hotels don't know how to maintain fresh oatmeal, and they have to resort to instant oatmeal, due to their own failures, then Element Hotels should buy a big box of Bandaids to cover all of their wounds, and aim for getting to the heart of their service failures and irregularities.
This is why I never stay at Element hotels. I'd much rather stay at a Ritz Carlton and pay $18 for fresh steel cut oats with a spoonful of brown sugar and a handful of blueberries.
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