Originally Posted by
khabah
Le Méridien, Westin and W have now migrated to the Marriott platform; my existing LM/Westin reservations now have new confirmation numbers and searches on the website come up in the Marriott format.
Say goodbye to the original Starwood format - brand by brand, we're dwindling!
khabah
Ah, that would explain a slight issue I had checking in at the Le Meridien Dubai on the 28th. I stay here quite regularly , and always get upgraded to the Royal Club wing.
So, I was surprised when I found out I'd not been upgraded (but not overly concerned, as the regular rooms are good). I asked about the lounge access as a Platinum Premier, and the check-in agent looked confused. She called over her manager and he pulled up past stays, and immediately sorted out an upgrade.
He explained that due to a system upgrade that day, they could not see the status of guests, so as far as they knew, I didn't have any status.
Worst 2 minutes of my life
