Originally Posted by
dmodemd
A couple weeks ago, I got an email the morning of my flight that the internet would not be working as the aircraft was new from the factory and the internet was not set up yet, but entertainment would work. (This was a 737-900/ER). When on the plane I noticed the WiFi name was Alaska_WiFi instead of GoGo.
Flew AS 421 BNA-SEA on Tuesday. Tail N288AK. Alaska_Wifi showed as network, but no internet available. FA claimed that it would only be activated on/after 1/1. Just checked and while this is a newer aircraft, it's been flying since May. I was a little pissed as I really could have used the connectivity that I had anticipated. Was offered the grand sum of $25 credit for my trouble.