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Thread: Platinum Elite Weclome Gift at Renaissance Hotels
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Old Nov 29, 2018 | 4:45 pm
  #11  
RogerD408
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Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Another example of CSRs supporting the error so they won't have to do the research and get something fixed. Push back and escalate. Maybe MPG hasn't posted the new rules, but they should honor the existing rules... Oh, wait a minute this is Marriott, never mind.
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