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Thread: Seriously, I have to ask the hotel for permission to write a review on Marriott.com?
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Old Nov 29, 2018 | 3:01 pm
  #13  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by C17PSGR
William

Thanks for that info. I assume it is random since I see negative and positive reviews.

Are guest surveys/Medallia surveys still in use? I have 130 actual nights this year and think I've only received it once.
My apologies, but I have no idea how these are being generated.

And .. for the loyalty team, I'd love to see a simple survey for those of us platinum premier and above just asking point by point whether we received program benefits at a hotel. The loyalty team designed a good program but hotels are pretty inconsistent on it.
Glad to pass that along. We'll have to see if they will.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

[email protected]
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