Tim O'Brien

InterContinental Boston

Were you generally happy with the hotel?
Yes

Which room did you book and which upgrade did you receive?
Superior suite, and deluxe standard room, stayed in the Penthouse South (1201), and a double bed deluxe nxt door (1210).

How was the room?
King bedroom, and lot of floor to ceiling glass overlooking balcony, and Boston waterfront/river, nice kitchenette, and 8 seat dining table, 3.1K sqft, and the double deluxe adjoining was quite spacious.

How is the exec. lounge?
Very good, quality, and variety for both food, and beverage. Service was also good, in relaxed environment. we had breakfast on the first morning, of our four night stay. they cooked to order omelettes, and bacon and eggs. the next morning was very busy so they accommodated us in the restaurant, and we ate our breakfasts there for the remainder of the stay.

Did you receive a welcome gift?
Wine, Sancerre, of my choosing, with assorted nuts, chocolates, truffles, and chocolate coated raisins, fruit, and bottles of mineral water
with a printed welcome letter from the GM, and a more personalized hand written welcome note from the Duty Manager.

How was the mini-bar?
Good, champagne, large vodka, variety of spirits, juices, soft drinks, and snacks. All charges were taken off without question, there was one Pringles, and two cashews charged for, we hadn't eaten the cashews, and they took those, and the Pringles off, their policy is beverages only.

What was good?
RA treatment, upgrade was two tier, into their second best suite, no complaints, point of contact, front desk manager made everything happen smoothly, she did a really good job.
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Value for $/points?
yes, reasonable value.

Would you return?
Yes!