A local car rental company in Greece will only quote rental prices including their CDW, which comes with a deductible of 500 euros. They have a good reputation, and their prices are lower than the international companies', even though the big guys don't include CDW unless you pay extra for it.

My question is, if I use my CSR and decline any additional CDW coverage from the agency, will Chase cover the deductible in the event of damage? The benefits guide says "call the benefit administrator for help," which I'll do, but I'm also interested in people's actual experiences with this.