Originally Posted by
be_rettSEA
In addition, they made some changes about 6-8 weeks back that seems to have broken the ability to look-up your reservation by confirmation number and linking flights, so you now have to enter more details and complete a survey for each independent leg of an itinerary.
Not only that, they don't have your flight available to look up if you just flew, and if you look up by flight details, it is amazingly hard to select your city. You have to scroll down but then you lose your spot. The person who made the webpage doesn't know how to program.