FlyerTalk Forums - View Single Post - Marriott.com website : bugs, glitches and outages
Old Nov 28, 2018, 9:46 am
  #542  
mangoMan
 
Join Date: Feb 2003
Location: SFO or OAK
Programs: AA 1MM GLD, Hertz #1 Gold, bunch of other programs w/no status
Posts: 1,454
Originally Posted by KRSW
mangoMan: Do you have the option of using a different connection/provider? As much as I love to pour it on Marriott's IT department, It's sounding like a routing issue upstream at this point.
You are right. I tried on my phone, disconnected from my home wifi and thereby routing thru Verizon, and it worked. Connected to wifi it did not work, so it must have something to do with Comcast (my ISP) and presumably this 'prf.hn' website that I believe the portals use as part of their tracking mechanism, and some weird conflict with Marriott.com.

Edit to add: Also, I did try renewing my IP address from Comcast via my router, but it always came back with the same IP address.
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