Originally Posted by
dayone
What is "everything" and how was it "spelled out"?
sorry ... typing at the bar.
previously, at full service legacy Marriott properties, there was a blue screen showing guest information including a line of several codes beginning with the two-letter code for the person's status and followed by other things such as type of bed, connecting room, etc.
tonight, I was greeted as having Ambassador status for the first time in many stays. I asked her how she knew that and she showed me the screen which had been reorganized. The screen contain my personal information and a separate line stating: M0 Ambassador.
this is different than the previous display which would show x4 followed by a number of codes with M0 in the middle of those codes.
while many of us are grumbling regarding Marriott's IT, this is a rather obvious improvement. It also seems like it is on the path of better distinguishing the different levels. I suspect there is a lot going on that may not be immediately obvious to guests.
It looked nothing like the screen above with graphical displays. It was just a blue screen with characters. I would almost certainly opt out of anything that looked like the display above as that's not information I necessarily want available at the front desk. At first glance, it looks cool but the privacy issues are concerning. I don't really want the front desk having my picture or knowing my future stays.