Originally Posted by
iahphx
Really? You've had other airlines reschedule your flight by 12 hours (to the middle of the night) a few days before flight time? I've obviously had a few last minute mechanicals over the years, but in probably 3000 flights in the past 30 years on several dozen airlines on six continents, I've never had anything like this happen to me.
Not to the middle of the night, but really. Yes, I had. I do understand your frustration, but let's be realistic - the airline informed you about the change 4 days (!!) in advance. It's plenty of time to react, to communicate with them and to find a solution. Would you rather prefer to get to the airport and only there to discover about 12 hours change ? Any airline in the world could have this problem and their handling of the situation could be much worse.
I am no defending LATAM in any way, they have their own issues at times and I've had my share of arguments with them as well. But your complain in this very case sounds pretty childish
"How dare was the airline to change the flight and inform me 4 days in advance ! Plus, their customer service most probably doesn't speak English, that's why I don't even bother to try to call them, instead I better ask my friend to do that. And oh, yes, I am in the middle of nowhere without a reliable phone connection, but this is somehow LATAM's fault as well."