Another update as of today. . . I'm now seeing Z availability on this flight with Z9 showing in EF. When I check the same flight with KVS tool it shows award availability "CS+". When I look up "CS" on the KVS user guide for Air France it shows:
O/CS Business Award
This leads me to believe that "O" is the same as "CS" and therefore there should be "O" availability now for this flight. However, after just speaking with AF they are telling me there is no "O" availability. Is "O" and "CS" the same? What am I missing?
I also asked a couple of the FB agents "What is the likelihood that "O" will become available as the departure date nears. Both representatives gave me the impression that is it not likely and just said you can try to upgrade on DoD. If that's the case, can I upgrade 24 hours prior online? Phone? Or must I wait to get to the airport?