FlyerTalk Forums - View Single Post - Missing First Flight - Does Ticket Cancel?
Old Nov 27, 2018 | 12:51 pm
  #7  
daloosh
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Join Date: Jul 2009
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Posts: 872
Originally Posted by HofstraJet
Thanks. That's exactly what the agent did. I explained it was a school commitment that she couldn't miss and the agent was able to waive the change fee and I just paid the fare difference, which is perfectly reasonable.
Now there's a perfect example of understanding in customer service. Congrats on the outcome!
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