Originally Posted by
BeantownDisneyFan
Confirmed today: New "Element Hotel" BRAND STANDARD is instant oatmeal packets, and if a hotel dares to serve old fashioned oatmeal, they get dinged by a clipboard-wielding "Brand Police (person)" during a hotel's inspection.
How much do you want to bet that the "Brand Police (person)" is a thirty-something year old, with no experience as a hotel general manager, or in customer relationship marketing, nor a graduate of a respectable hotel and hospitality management program, from a respectable university, who is taking direction from someone equally ill informed and ill prepared to perform such duties.
Originally Posted by
EuropeanPete
The Marriottisation of F&B continues. Soon even lunch will be wrapped in plastic and able to last 8 years in the sun without going off.
They may have to "at the minimum" serve instant oatmeal but I can't imagine corporate would stop them from exceeding the minimum, as there are plenty of examples of limited-service branded properties that exceed brand minimums.