Anyone else still not get the 10% points back? The odd thing is I even got an email saying "Congratulations – You’ve Earned 12,500 Bonus Points" and that the points have been added to my account. I got the email 10/31 and still don't see the points in my account. I did reach out to Hyatt and they said I had to reach out to Chase as it was a chase promo. I sent a secure message on chase's website and they replied that they are looking into it.