Originally Posted by
herokitty
Do people have to request upgrades, and how frequently do you check? Do you email in advance or check in with the front desk every few days?
Our host asked us on the 8th day if we'd like to move to a OW villa the following night. There's no front desk or formalized process.
Originally Posted by
skywalkerLAX
Surprised they would upgrade someone for ONE night to a villa that is then requiring a complete refresh on top of the accommodation the guest just vacated.
Yeah, certainly unexpected but was a really nice touch.